| NAME |
TELEPHONE |
DESCRIPTION |
| ASSISTANCE |
|
|
| Alzheimer's Disease Program |
1-800-242-3399 |
Provides a statewide Alzheimer's information and referral system with resources for caregivers, providers, family members, agencies and other groups. |
| Community Care Services |
972-542-0221 |
Family and primary in-home care including home health care, homemaker and chore services and emergency response services (ERS) for elderly and disabled persons based on income. |
| Consumer.gov |
|
Resource for consumer information from the federal government. |
| E-Newsletter of SSA |
|
Social Security e-newsletter |
| Federal Government & Seniors |
|
Special senior portal to federal government programs. |
| HealthFinder |
|
Free guide to reliable health information from U.S.government. |
| Housing Rehabilitation Division |
972-941-7133 |
Financial assistance for very low-income homeowners through no-interest (forgivable) loans for home repairs. |
| HUD-For Seniors |
|
Special web site for senior citizens containing information from all parts of HUD's web site, that will interest you - it gives you one-stop shopping! |
| Medicare Information |
|
Government program information on Medicare.
|
| Medicaid Information |
|
Government program information on Medicaid.
|
| National Aging Information Center |
202-619 7501 |
Site includes information designed for Older Americans and their families as well as those concerned about providing the opportunities and services to enrich the lives of older persons and support their independence. |
| Nursing Home Medicaid Eligibility |
972-542-0221 |
Determines Medicaid eligibility for nursing home payments and residential care for nursing home clients. |
| Plano Action Center |
972-941-7000 |
Central information center for the City of Plano. |
| Services to Aged and Disabled Adults |
972-542-0221 |
Offers numerous programs for aged and disabled adults. |
| Social Security Administration |
Metro 972-562-1055 |
Responsible for Social Security Retirement, Survivor's Insurance, Disability Insurance, Supplemental Security Income and Medicare. |
| Texas Crime Victim's Compensation Program |
1-800-983-9933 |
Victims who suffer personal injury as the result of violent primary or secondary crimes may be eligible for victim's benefits. |
| Texas Department on Aging |
1-800-252-9240, 1-512-424-6840 |
Texas advocate and leader in the provision of comprehensive, coordinated services for senior citizens. |
| Texas Nursing Home Ombudsman Program |
1-800-252-2412 |
State program to monitor nursing homes. |
| Texas Public Utility Commission |
1-888-782-8477 |
Handles complaints regarding telephone service switching without permission (slamming) by telecommunications carrier. |
| COLLIN COUNTY |
|
|
| Central Appraisal District of Collin County |
972-578-5200 |
Appraises all taxable property in the county. Accepts applications from persons 65+ for Homestead Exemptions. |
| Collin County Courthouse |
972-548-4100 |
Main government law offices for the county. |
| Collin County Sub-Courthouse |
|
Plano sub-court location. |
| Commissioners Court |
972-548-4631 |
Central policy and budget-making body for the county. |
| County Clerk |
972-548-4134 |
Responsible for land records, probate records, assumed name records, foreclosure notices, state and federal tax liens, beer and wine retailers permit records, trust funds, marks and brands, vital statistics, marriage licenses and mental health records. |
| County Constables |
Metro 972-424-1460 |
Serve subpoenas and other legal papers, have the same authority as deputy sheriffs. |
| County Court Mental |
972-548-4521 |
Manages cases involving involuntary commitments to metanl health hospitals or out-patient clinics and drug or alcohol commitments. |
| County Courts at Law |
Metro 972-424-1460 Call for specific courts. |
Covers criminal misdemeanor cases, civil cases under $100,000, probate and mental illness cases. Appoints guardians for persons who are minors and/or incompetents. |
| County Extension Service |
972-548-4233 |
Answers questions on nutrition, food safety and preparation as well as vegetable and landscape gardening. Provides advice on problems with insects or unwanted plants. |
| County Fire Marshall |
972-548-4669 |
Investigates and enforces laws pertaining to fires and arson in unincorporate areas of the county. Also investigates hazardous maerials and explosives. Offers fire safety inspections, fire safety training, building code and wrecking yard code enforcement. |
| County Judge |
972-548-4631 |
Duties include service as presiding officer and a member of the Commissioner's Court as well as the adminitrative head of county. |
| County Sheriff |
972-547-5100 |
Provides law enforcement and services including educational programs, specially trained personnel to assist with mentally disturbed persons. Sponsors county wide Crime Watch and offers Sheriff's Academy to learn operations of sheriff's office. |
| County Tax Assessor/Collector |
972-547-5020 |
Handles all appraisals for entities in the county. Accepts applications for homestead exemptions and other forms of tax relief such as the deduction for persons 65+. |
| District Attorney |
972-548-4323 |
Chief legal advisor for the county, represents the state in all criminal prosecutions in Collin County. Responsible for juvenile matters, mental health cases, certain child support cases, Dept. of Human Services enforcement and child custody matters, victim and witness assistance as well as hot check complaints. |
| District Clerk |
972-548-4381, Plano 972-881-3090 |
Recorder, registrar and custodian of all court pleadings, instruments and papers that are part of any district court case. Responsible for seating of juries. Accepts passport applications at Plano office. |
| District Courts |
972-548-4320 |
Responsible for case management and trial of felony, civil, family relations and juvenile cases. Also handles requests for injunctive relief, organization of Grand Jury and supervision over various officials and boards. |
| Elections Administrator |
Metro 972-633-3200 |
Registers voters, maintains voter registration rolls, organizes and runs all county-held elections and handles absentee voting. |
| Handicapped Parking Placard |
972-881-3010 Plano |
Obtain Form VTR-214 application for Disabled Person Indentification Placard and/or License Plate. (Some physicians have them in their office.) Physician must complete part of the form to verify need. Take completed form and $5.00 fee to Tax Office for placard, license plate charge is the same for any license plate. |
| Justices of The Peace |
Metro 972-424-1460 Call for precinct numbers, locations. |
Responsible for traffic complaints filed by State Highway Patrol, small claims cases, evictions, search warrants, peace bonds driver's license hearings, felony examining trials, fish & game problems and school violations. |
| Medical Examiner |
972-548-3775 |
Performs autopsies and inspections within the county. |
| COUNSELING |
|
|
| Texas Council on Problem & Compulsive Gambling |
24-Hr Helpline 1-800-742-0443 |
Operates 24-hour helpline staffed by trained specialists, education materials available. |
| EMERGENCY |
|
|
| Frisco's Project For The Future |
972-335-9495 |
Services include emergency food, clothing, limited utility assistance, job referrals, ESL and GED classes. |
| PARTICIPATION |
|
|
| League of Women Voters of Plano/Collin County |
972-964-3335 |
Voter information and registration materials. Also sponsors candidate and issue forums. |
| Senior Adult Center |
972-335-5515 |
Activies to appeal to a wide range of senior adults. AARP chapter meets at center. |
| Senior Citizens Advisory Board |
972-941-7250 |
Ten citizens appointed to advise the City Council on issues related to seniors. Meetings every other month, public is invited to participate. |
| Senior Citizens Advisory Council |
972-782-6151 |
Group meets quarterly to advise City Council on senior issues. |
| Texas Silver Haired Legislature |
1-877-718-8745 |
A non-partisan organization comprised of 116 elected members over 60 , convenes in Austin during even-numbered years to establish legislative priorities related to senior adults. |
| PROTECTION |
|
|
| Better Business Bureau of Dallas |
214-220-2000 |
Provides reliability reports on local and national businesses and charitable organizations along with consumer information. Mediates and arbitrates disputes, investigates false advertising. |
| Collin County TRIAD/SALT |
972-547-5167 |
Triad is an inter-agency agreement between Collin County Sheriff, the Chiefs of Police, AARP and older/retired leadership in the county who have agreed to work together to reduce the criminal victimization of seniors and to enhance law enforcement for older citizens. Public invited to participate. |
| Consumer Protection Division |
1-800-621-0508 |
Investigates consumer complaints and provides mediation between parties involved. Individual representation not available but can address trends that may affect the public. |
| Elder Law Division |
1-800-806-2092 |
Works to identify and prosecute those who cheat or deceive senior Texans. |
| Governor's Citizens Assistance Office |
1-800-843-5789 |
Offers information and referral, takes comments and concerns regarding state government. |
| RUOL, "Are You O.K.?" |
972-941-7250 |
Plano offers a computerized system to check on the welfare of senior adults, persons with disabilities or anyone with a short or long-term illness. A pre-recorded message on the computer will call recipient and if the call is unanswered after two attempts a designated friend, relative or neighbor will be notified. |
| Texas Department of Insurance |
1-800-252-3439 |
Provides information on insurance companies including financial and complaint inquiries. Accepts complaints of unfair treatment by insurance companies. |
| Texas Nursing Home Complaint Hotline |
1-800-458-9858 |
To register a complaint against a nursing home in Texas contact this department. |
| Texas Nursing Home Performance Records |
512-438-2328 |
Learn about the operating performance of a nursing home in Texas. |
| SUPPORT |
|
|
| National Institute on Aging |
1-800-222-2225 |
Federal government program involved with studies of aging including health issues, research and training programs. |
| TAXES |
|
|
| Internal Revenue Service |
214-742-2440 |
Information and assistance on tax preparation. |
| Texas Comptroller's Office |
Dallas 972-671-7166 for Southern Collin County, Sherman 903-893-0692 for Northern Collin County |
Regulates state sales tax laws and monitors compliance with laws that deal with franchises, motor fuels, cigarettes and hotel taxes. |
| TRANSPORTATION |
|
|
| Senior Trans |
972-562-4275 |
Working with Collin County Committee on Aging, Plano provides a low-cost ($.50 one-way) transportation program for Plano residents 60+ for Monday-Friday activities within the city. Call at least 48-hours to schedule. Contact Parks & Rec Administration for details at 972-941-7250. |
Link to the Senior Services Net
